Terms and Conditions of Use

1. Who we are and acceptance of these terms

Alternativa Rent (hereinafter "Alternativa", "we" or "the Platform") is the trade name under which a limited liability company incorporated in the State of Florida, United States of America (hereinafter "the Company"), operates the website www.alternativarent.com and its associated intermediation services for temporary rentals of furnished units in Buenos Aires, Argentina.

By accessing the site, creating a request, sending an inquiry, or paying a reservation, you declare that you have read, understood, and accepted these Terms and Conditions, the Privacy Policy, and the Cookie Policy. If you do not agree, please do not use the Platform.

Use of the Platform is reserved for persons over 18 years of age with legal capacity to contract.

2. Nature of the service: intermediation

Alternativa acts exclusively as an intermediary between property owners and persons interested in renting them on a temporary basis (periods of 1 to 12 months). The temporary rental agreement is entered into directly between the owner (landlord) and the tenant, is governed by the law of the Republic of Argentina, and is signed with biometric records with full legal validity.

Alternativa does not own the listed properties, is not a party to the rental agreement, and does not assume the obligations of the landlord or the tenant. Our services include: property listing, applicant verification, reservation coordination, contract signing management, check-in and check-out coordination, and support throughout the stay.

3. Listings and accuracy of information

The information for each property (photographs, description, furnishings, price) is provided by its owner. Alternativa makes reasonable efforts to verify its accuracy but does not guarantee that listings are free of errors. Published prices may change until the reservation is confirmed. Availability shown is indicative and subject to confirmation.

4. Applicant verification

As part of our process, every applicant agrees to undergo a prior verification that may include: identity validation (ID or passport of all occupants), credit report and payment history (for Argentine residents), proof of income, certificate of study or employment (for foreigners), and verification of regular immigration status in the country. The applicant declares that the purpose of their rental is temporary and that they have a primary place of residence other than the rented unit, which will be stated in the agreement.

Alternativa and the owner may reject an application without obligation to state reasons. If the data, references, or certificates provided are found to be false, the reservation will be void and the applicant will lose all right to claim any amounts paid.

5. Online reservation

The reservation is paid online and is received subject to the owner's approval: it blocks the property while the owner evaluates the applicant's profile. Each reservation has an expiration date indicated on its receipt.

If the owner does not approve the transaction, the reservation amount will be refunded in full. The refund does not generate interest or additional compensation.

Once the reservation is confirmed and the agreement is signed, the amount paid is applied as indicated on the receipt (toward the rent, the deposit, or the rental service fee).

6. Cancellations and refunds

a) Check-in guarantee. If at the time of check-in the property does not reasonably match the published photographs or the stated description, or is not in adequate habitable condition, the applicant has the right to cancel the transaction and obtain a full refund of all amounts paid, without penalty. Alternatively, they may choose to apply the amount paid to another available property managed by Alternativa.

b) Voluntary withdrawal by the applicant. The conditions stated on the reservation receipt apply. Unless otherwise indicated on such receipt: (i) if the cancellation occurs more than thirty (30) days before the check-in date, with a confirmed reservation and approved profile, the applicant forfeits the amount paid as a reservation fee; (ii) if the cancellation occurs within the thirty (30) days prior to check-in, the applicant may withdraw without penalty, with the right to a refund or its application to another property managed by Alternativa.

c) Expiration. If the reservation period expires without the transaction being completed due to causes attributable to the applicant, the reservation becomes void and the amount is non-refundable.

7. Prices, payments, and late fees

Rent is paid one month in advance, in the currency and by the means agreed in the contract. Unless otherwise stated, the monthly rate includes homeowners' association fees, municipal taxes (ABL), and internet service. Electricity and gas consumption have caps established in each contract; overages are the tenant's responsibility. Final cleaning and linen laundry are the tenant's responsibility.

Valid payments: cash payments may only be made at our offices (Salguero 2527, CABA) and electronic payments only to official accounts provided by Alternativa. Any payment made by other means or to an unauthorized person is invalid and cannot be claimed.

Late fees: failure to pay on time generates, by operation of law and without need for demand, a penalty interest of one percent (1%) per day on the amount owed. Persistent late payment entitles the owner to terminate the contract in accordance with its terms, without prejudice to any applicable legal actions.

Contract renewals are managed exclusively through Alternativa.

8. Security deposit

As a guarantee of faithful performance of the contract, the tenant provides a deposit (usually equivalent to one month's rent, as agreed). The deposit: (i) guarantees the return of the unit on time, the proper maintenance of the property, its furnishings and equipment, and the fulfillment of the obligations undertaken; (ii) may not be applied toward rent payments; (iii) does not accrue interest; and (iv) is returned in the same currency within seven (7) business days after the return of the property in the agreed condition.

Repair or replacement costs for damage or deterioration, debts for consumption overages, and outstanding services may be deducted from the deposit. If any debt cannot be determined by the billing periods, the return is postponed until it is determined and settled. If the deposit was paid via payment platforms (e.g., PayPal), platform-associated costs may be deducted, unless the tenant chooses to pay them in cash, in which case the deposit is returned without deduction on that account.

9. Stay rules

Unless the property listing or the contract provides otherwise, the following rules apply throughout the stay: the unit may only be occupied by the persons declared in the application (maximum occupancy); subletting, assigning, or re-listing the unit on any platform (including Airbnb and similar) is prohibited; parties and events are not allowed; smoking inside the unit is not allowed; pets require express authorization as indicated in each property listing; and the use of the property is exclusively as temporary housing in accordance with the declared purpose.

Violation of these rules enables termination of the contract and loss of the deposit to the extent of the damages caused.

10. Support during the stay

Alternativa provides support to the tenant throughout the stay through its official channels (WhatsApp +54 9 11 3597-2985, email, and offices). Claims for defects are handled with the owner, who is responsible for the structural maintenance of the property in accordance with the contract.

11. Limitation of liability

In its capacity as intermediary, Alternativa is not liable for: (i) breaches by the owner or the tenant with respect to the rental agreement; (ii) damage to persons or property occurring on the premises; (iii) discrepancies between the listing and the property attributable to information provided by the owner, without prejudice to the check-in guarantee in clause 6.a; or (iv) indirect damages or lost profits. In any case, the Company's total liability to the user is limited to the amount effectively received by Alternativa as a rental service fee for the transaction in question. Nothing herein limits liabilities that cannot be limited under applicable mandatory rules.

12. Intellectual property

The content of the Platform (trademarks, logos, texts, photographs, design and software) belongs to the Company or its licensors. Reproduction or commercial use without written authorization is prohibited. Property photographs may not be reused to list the units on other sites.

13. Personal data

The processing of users' personal data is governed by our Privacy Policy, which forms part of these terms.

14. Amendments

We may update these terms at any time by publishing the new version on the Platform with its effective date. Ongoing transactions are governed by the version in effect at the time the reservation was paid.

15. Governing law and jurisdiction

These Terms and Conditions of use of the Platform are governed by the laws of the State of Florida, United States of America, and any dispute arising from them is submitted to the competent courts of that State. This does not affect: (i) the rental agreement, which is governed by Argentine law; or (ii) the non-waivable rights of the user under mandatory consumer protection rules of their place of residence. If any clause is declared invalid, the remaining clauses remain in full force.

16. Contact

Email: alternativarent@gmail.com · WhatsApp: +54 9 11 3597-2985 · Offices: Salguero 2527, Palermo, Buenos Aires, Argentina.